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Platform/Guest experience
Guest experience

Guest experience & portal

A branded guest app for the whole stay — no download required.

Book a demoSee pricing
orion.oriantec.com/portal
Image placeholderGuest experience & portal — product viewpublic/media/features/portal-hero.png

A room-specific QR opens an app-style portal for pre-check-in, requests, the bill, room service and express checkout — backed by automated WhatsApp and email across the journey and post-stay feedback that lifts your reviews.

Everything in the guest's hand

Check in, request amenities, order room service, view the folio and check out — all from their phone.

Automated, on-brand messaging

Booking, pre-arrival, welcome and post-stay messages send themselves, in your voice.

Reviews that grow

Post-stay feedback catches issues privately and nudges happy guests to review publicly.

One-tap requests become real work

A guest taps 'extra towels' and Orian raises an auto-assigned housekeeping task on the floor — the loop closes without a phone call.

  • Room-specific QR portal
  • Digital check-in & express checkout
  • One-tap requests & room service
  • Post-stay feedback & reputation
orion.oriantec.com/portal
Image placeholderGuest experience & portal — in actionpublic/media/features/guest-portal.png

What's included

Branded guest portal
Digital pre-check-in
In-app requests & room service
Automated stay messages
Feedback & reputation

Explore related

Operations
Front desk

Fast check-in and check-out, digital registration, and folios that add up.

Learn more
Orian AI
WhatsApp inbox & concierge

A two-way guest inbox with an AI concierge — and a human takeover switch.

Learn more
F&B & Retail
POS, F&B & inventory

Restaurants, bars and room service that post straight to the guest bill.

Learn more

See guest experience & portal in your demo.

We'll set Orian up with your own rooms and rates and walk you through it live.

Book a demo